Agenda

11:00 - Conference begins!

11:05 - All Together Again – Helen Evans

11:20 - Launch of refreshed HEART – Jamie Ratcliff and members of ELT

11:45 - Special guest: inspirational speaker (streaming will be paused)

12:30 - LUNCH (streaming will be paused)

14.00 - 2021 HEART Awards - hosted by Karl Maple and Shauna Hutchinson
• Considerate Colleague Award
• Customer Hero Award
• Inspirational Manager Award
• Making a Difference
• The One Team Award
• ELT/ICC Choice Award

15:00 - Giving Something Local – Maria Moriarty and Peter Benz

15:15 - Entertainment 1 (streaming will be paused)

15:35 - Entertainment 2

16:10 - Final words - Bernadette Conroy

16:15 Conference ends!